Product: The Studio Customer Care Clear all filters (11 of 11 reviews match)
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she called me back twice ( I didn't answer) then e mailed me to ask if I really needed to see the artwork? that it would take an additional 24-48 hours. Thank You, The Studio, for wasting a month and a half of my life, and time that I needed to get the coins in time...
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The Studio Customer Care
#1110929
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Horrible customer service from the 1st interaction, and they lied about turn around time to get my order, said it would take 3-4 weeks and then they said 7-8 weeks.They got my business because they were the best quote out of 4 companies, however its obvious now that...
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The Studio Customer Care
#1085148
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The worst customer service!I submitted an order for a corporate summit over a month ago. All of my emails were ignored. I had to hunt down the person in charge of my order who kept stating that the order would be ready by our deadline. The patch mock ups I did see were...
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1.4
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The Studio Customer Care
#1072882
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I've had seven orders now with the Studio. Six of which had some sort of customer service problem. The Chinese factory that produces their patches do good work, and that's probably why I didn't give up on them. But the last two orders I placed were two and three weeks...
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Anonymous
Anon

Buyer beware. There is a lot of blogs and comments on Butler Patches and Butler custom products, which was renamed into THE/STUDIO. Yusurf hasn't changed. Also, beware of fals...

Product
The Studio Customer Care
#1067470
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This site is pretty easy to use and the customer service is great.They'll actually do design work for you at no cost. The challenges are that sometimes they can be so busy that their customer service reps aren't able to call back immediately. But they do have a...
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Anonymous
Anonymous

This must be a comment by someone who works there. Terrible lapel pins! You are not serious...

4.3
Product
The Studio Customer Care
I liked
  • Quick process
  • Perfect patches
  • Lapel pins
#1027235
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Order Number ORD-03-STICKR150615A These guys are a joke!They dont return phone calls. They make empty promises and they deliver inferior products. I was quoted a price and a 2 week turn around, they finished in 45 days. I ordered a product, I explained to sales rep...
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1.0
Product
The Studio Customer Care
#1012325
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Don't ever use this website. Their customer service is awful, and they are incredibly unhelpful/will not answer your emails in a timely manner. They'll overlook your order and then trick you into producing your patches without showing you a physical sample in order to...
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Tracadie, New Brunswick
Product
The Studio Customer Care
#943341
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The Studio - Would not recommend
So, I thought I did a good job searching for a good company to make my pins.(do your research people!!!) Upon submitting my first quote, I was relieved to see they were on top of their game. I got a fast quote and everything looked good so I sent in my payment. Then...
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The Studio Customer Care
#925001
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Even though their products are good, but customer service is horrible.Each time they sent the design sample to me, and I add notes for the order. They don't follow it, and send to manufature to make the order. After I point out the problem, their result is that they...
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3.9
Product
The Studio Customer Care
#903670
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I have worked with The Studio for over 7 years. Every year we order patches for our police department The Studio is our go to company to get the patches done. Furthermore, we have a police explorer program that starts each school semester and during the summer and we...
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Anonymous
Anonymous

why did you get such good service and mine has been horrible.... i needed some coins for a police related event and it was a complete screwup..... well at least we had the hon...

maxchallengecoins1
maxchallengecoins1

I like your Post regarding The best custom challenge coins and patches that we have ever ordered But I like to say something about the Max Challenge Coins, your one stop shop ...

5.0
Product
The Studio Customer Care
#642085
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The Studio Customer Care Review

#902076
2.4
Details
I had horrible customer service with this company. Will never use them again
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