Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time

I just happened upon this website by mistake and I could not believe the negative reviews about The Studio. I just placed by 2nd order with this company and received by patches 2 weeks before the original quote given.

I ordered custom patches for by logo last year and they were done exactly as I ordered and looked good on the hats and jackets for my online store. I placed by 2nd order just a week ago, my representative was professional and even gave me a discount. I could not have more pleased. I even recommended them to another colleague that sells online.

Even with the first order there was no difficulties and no problems or issues, if there was I would not be a returning customer. I know that this is a complaint site but, I wanted to put this out there so that people can see that The Studio does good, quality work and offers a fair price. This is important to me since I am a new business.

I have researched other business that offer embroidery services and The Studio was the one that offered the best prices. It's a shame that they do not have a platform on Yelp so that customers like myself who have good experiences can tell there story.

Product or Service Mentioned: Delivery Service.

Reason of review: Good customer service.

I liked: Professional.

Company wrote 0 public responses to the review from Jan 24.
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